Order Cancellation by Customer:

Orders can be cancelled within 24 hours of placement.
To cancel your order, please contact our customer service team at +91 9625083676 with your order number.
Order Cancellation by House of Punya:

We reserve the right to cancel any order due to stock unavailability, pricing errors, or issues with payment processing. Customers will be notified promptly and will receive a full refund.
Refund Policy:

Eligibility for Refunds:

Refunds are only applicable to items returned within 14 days of delivery in their original condition.
Custom-made or personalized items are non-refundable unless they are faulty or damaged.

Process for Refunds:

Contact our customer service team at [insert contact details] to initiate a return.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed and credited to your original method of payment within 7-10 business days.
Non-Refundable Items:

Sale items
Gift cards
Shipping Costs:

Original shipping costs are non-refundable.
Customers are responsible for return shipping costs unless the item is faulty or damaged.